Zoopla reveals ambitious plans for the next year

Zoopla recently announced a ambitious growth program for 2020 with 120 new employees and the expansion of most of its services.

The recruitment represents a headcount increase of over one sixth, and the new roles include dozens of hires for product development, software engineering and data analysis; in a formal statement just released the portal says this is “reflecting the company’s major focus on innovation.”

New roles will also be created in marketing and what the portal calls “customer success” as well as other business support functions.

In addition to its Zoopla and PrimeLocation portals, Zoopla now operates the SmartNewHomes website, the Hometrack data consultancy, cloud-based tools including Alto, Jupix and Expert Agent, as well as Ravensworth print and design service.

Commenting on the expansion, Zoopla Chief Executive Charlie Bryant says:

“We have ambitious growth plans for 2020 and the creation of 120 new roles will be vital to us meeting our goals of reinvigorating the home buying process and providing an even better experience for agents. 

“While there have no doubt been improvements since the launch of portals we know customer expectations rightly always increase. This is why we believe the process of buying, selling or renting a home is one that could still benefit from both innovation and a renewed focus on improving the customer experience. 

“These new hires will bolster the strong teams of property experts we already have across the UK and will help us build a truly unique offer for home hunters and agents alike.”

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